Accountability is a key component of successful companies. When your teammates are responsible for certain tasks and take ownership of their roles, you know that stuff will get done. Organizations today strive to have a culture where employees are proud of their work and know exactly what they need to do to propel the company forward. To scale up successfully and see consistent growth, learn techniques to increase accountability in your company.
How to Increase Workplace Accountability for Consistent Growth
1. Boost Transparency From the Top
If your leadership team isn’t clear about your company’s needs, goals, and expectations, how can you expect other employees to get on board? Increasing transparency from the top-down about what your organization hopes to accomplish and how you plan to get there can help all team members better understand why their day-to-day activities are important for the company.
When your employees have a complete understanding of what your executive team is aiming toward, this helps keep them accountable to complete their targets because they know how their tasks affect the company as a whole.
One of the primary ways to do this is to assign each employee at least one Key Performance Indicator or KPI that he/she is responsible for. Armed with this info, they have a concrete goal to strive for and a way to quantitatively measure how well they’re doing.
2. Keep Progress Visible
One of the biggest issues that can negatively impact accountability is when people have no record of how well they are performing. If there’s no data, it can be hard to gauge if you’re really moving forward or just plugging along and making no progress.
A popular way to combat this issue is to have a customizable company dashboard where every team member can input individual priorities and track their progress.
Check out the video below for more info on how our Align dashboard works:
The metrics you use will depend on your company’s industry, growth goals, and other factors, but by having this data somewhere all employees can access, you provide your team members with a visual summary of their progress and clear markers to hold them accountable.
Several companies use a Green/Yellow/Red system to help identify if employees are on track to meet their goals and urge teams that are falling behind to step up their game.
3. Communicate Consistently
Communication is key. We cannot repeat that enough. If you want your team members to really be accountable and help your company create consistent growth, you need to make sure that there are clear and frequent avenues of communication.
When communication is consistent, managers can communicate immediately with employees and vice versa when targets aren’t being met. Then, they can collaborate and brainstorm together to fix the problem as soon as possible.
Your communication rhythm will depend on your own company, but establishing a meeting rhythm and other consistent forms of feedback will help keep your team members on top of their responsibilities and increase company-wide accountability as a whole.
As former Michigan governor Jennifer Granholm said, “We need, first of all, for there to be accountability, for there to be somebody who is responsible for enforcing standards and holding people’s feet to the fire.”
Accountability is the key that helps underperforming teams stay responsible for their tasks and adapt when needed to meet their goals. If your company is ready to see consistent growth, creating a culture of accountability should be one of your first steps. Use these tactics to create accountability throughout your organization and scale up successfully.
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To get started on improving your team's accountability, start a free trial of our Align business management software. Our platform has all the tools you need to get your team on track and keep every employee accountable to his/her targets.